We want you to be 100% happy with your Zebs Shoes. If they’re not quite right, you can return them using our contact page. You’ll just need your proof of purchase, and a quick look through the following.
Our policy including the change of mind limits do not exclude or replace your rights under Consumer Guarantees or otherwise as required by law.
Not in love with your Zebs? We get it — sometimes it’s just not meant to be. We’ll refund you, but postage costs are on you.
Before you post them back, make sure they pass our Returns Policy rules below.
✅ Our Returns Policy
To make sure your Zebs Shoes are eligible for a refund, please check they meet all of these:
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⏳ Return within 30 days of purchase.
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👟 Unworn & in original condition – packaging and tags still attached.
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🚫 No damage or signs of wear – that means no scratches, scuffs, or sole markings.
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🧾 Proof of purchase must be provided.